Mercedes-Benz Servicing

Servicing your van

Servicing with the Mercedes-Benz Dealer network:
keep your van every bit Mercedes-Benz 

Scheduled services are a vitally important way to maintain efficiency and performance, protecting your van’s engine maximising uptime. By servicing your van with the Mercedes-Benz approved Dealer network, with trained technicians using only Mercedes-Benz GenuineParts, we ensure your van will remain every bit Mercedes-Benz.

Service Intervals

Van service intervals are determined by Mercedes-Benz ASSYST

Intelligent and innovative, Mercedes-Benz ASSYST alerts you when your van needs servicing. The system measures variables like oil quantity & quality, engine load, temperature and speed to determine the optimum time to service the vehicle. When a lubrication service is required, a single spanner lights up on the dashboard. When the van requires a maintenance service, two spanners light up.

Individual van's service intervals depend on how each van is driven

Thanks to Mercedes-Benz ASSYST, you’ll never over or under service your van again. Your vehicle knows when it needs a service to maintain optimal performance, which depends on a number of variables - your driving style, the type of roads you travel on.

For a full and accurate list of the parts that should be included in your next service, you can access the Electronic Service Sheet for your vehicle. Simply select your model, enter the registration date and download your Service Sheet.

View Electronic Service Sheet

Servicing flexibility - Three ways to plan and pay

We offer customers three ways to pay for servicing and maintenance, providing both flexibility and financial advantages.

Pay as you go
  • Pay as you go
  • ServiceCare Maintenance
  • ServiceCare Complete

  • Book each service individually and pay as you go

    You can book each service on an ad hoc basis, when the ASSYST lights show on the dashboard. This can be beneficial for vans with longer service intervals.

    • Service your van at over 110 approved Mercedes-Benz Dealers nationwide, with extended workshop opening hours to help maximise uptime – we will service at a time and place that suits you.
    • Keep your Mercedes-Benz van every bit Mercedes-Benz – our trained van technicians only fit Mercedes-Benz GenuineParts, and all parts and labour come with a two-year unlimited mileage warranty.
    • Servicing at a Mercedes-Benz approved Vans Dealer also entitles you to access to MobiloVan, our free 24-hour roadside assistance service.¹

    National Service Prices

    Service A

    • Sprinter - £140.00*
    • Vito (Pre 2015 model) - £140.00*
    • Vito (2015 onwards) - £105.00*
    • Citan - £99.00*

    Service B

    • Sprinter - £265.00*
    • Vito (Pre 2015 model) - £265.00*
    • Vito (2015 onwards) - £240.00*
    • Citan - £199.00*

    The following items may be needed in addition to the above costs:

    • Dust filter from £25**
    • Brake Fluid from £33**
    • Coolant from £50**
    Book a Service

    *At participating Dealers only. Excludes all petrol and V6 (642 Engine) diesel variants. Prices shown are excluding VAT.
    **Please contact your Dealer to get an accurate price

  • Spread the cost and save with our ServiceCare Maintenance Plan

    The Mercedes-Benz ServiceCare Maintenance Plan allows you to spread the cost of up to 6 services without entering into a credit agreement. It’s a cost-effective way to stabilise your cash flow while ensuring your van is maintained to the highest of standards by expert technicians, fitting only Mercedes-Benz GenuineParts.

    If your business requires a lot of urban driving, leading to shorter service intervals, maybe a Mercedes-Benz ServiceCare Maintenance Plan is worth considering to help you budget, with significant benefits regardless of how many vehicles you operate.

    • You can pay by monthly Direct Debit and spread the cost of essential vehicle maintenance without extending your company’s credit lines, or pay upfront – it’s up to you.
    • Save money – paying for your services in this way will be slightly cheaper than booking them individually.
    • Fix your costs and protect your business against increased labour rates, parts prices and inflation.
    • Available on any Mercedes-Benz van of any age.

    • Sprinter - from £17.00 a month*
    • Vito - from £15.00 a month*
    • Citan - from £17.50 a month*

    (*prices exclude VAT)

    Contact a Dealer

  • Cover all of your maintenance costs with our ServiceCare Complete Plan

    Many businesses, particularly those operating a number of vans, enjoy entirely fixed cost maintenance with our ServiceCare Complete Plan. This allows you to tailor a maintenance package according to your business’s specific requirements, covering all services, MOTs and anything else you need – wear and tear components, tyres, ancillary equipment such as tail-lifts and fridges, even a replacement vehicle.

    As with our ServiceCare Complete, you can pay monthly without entering into a credit agreement, and all work is carried out by Mercedes-Benz trained technicians fitting only Mercedes-Benz GenuineParts.

    The beauty of our ServiceCare Complete Plan is its flexibility. We’ll help guide you but ultimately, what’s covered is up to you, making forecasting much more straightforward.

    Contact a Dealer

Mercedes-Benz Online Servicing Tools

Digital Service Book
  • Online Service Advisor
  • Electronic Service Sheet
  • Digital Service Book

  • Quote and book your Mercedes-Benz service online

    You can use our Online Van Service Advisor to generate a no-obligation quote to service your Van at one of over 110 approved Mercedes-Benz Dealers nationwide. If you’re happy with our price, you can accept it and book your service online, at a time and place to suit you.

    Book a service

  • Find out what should be included in your next service

    Answer four very simple questions and the Mercedes-Benz Electronic Service Sheet Lite will let you know what should be included in your next service, with information on all the parts required.

    View Electronic Service Sheet

    * This ESS Lite guide is intended purely for information purposes. Any service content detailed in this website may vary depending on type of use and driving style.

  • Store your service history securely online

    Our Digital Service Book replaces the conventional maintenance book and allows all Mercedes-Benz Vans Dealers to accurately and securely document the details of your van’s service and access its service history, anywhere in the world. If you wish to view your vehicle’s service history contact your local dealer.

    Qualifying models

    • Citan (415): Since launch
    • Sprinter (906): Since October 2012 Production
    • Vito (639): Since October 2012 Production
    Contact your Dealer

¹MobiloVan applies to vehicles purchased from an authorised Mercedes-Benz Dealer, originally destined for and first registered in the UK on or after 01.10.2012. To extend your coverage beyond the initial three years of warranty cover and up to a maximum of thirty years, have your vehicle serviced at one of our approved workshops and it will automatically be renewed until the next service is due. Terms and conditions apply.

More Service & Maintenance

Vehicle Maintenance Nationwide Dealer Network Genuine Parts MobiloVan 24hr Support Warranty